No matter the business area, we take time to understand your customers and train your agents.
We take pride in providing the best video solution on the market. LiveShop is not just another video solution, it is so much more! Therefore we see it as our responsibility to make sure your LiveShop implementation meets your expectations, from the first sod, -to an established customer channel.
Analysis of needs
We take time to understand your customers behaviours and determine how your clients will best benefit from the LiveShop service.
Our experts provide support in the operational setup of the technical prerequisites, the customer journey and the agents environment. We have the tools to ensure a quick and secure implementation.
We can staff your stations or train your agents to master the LiveShop solution and meet the customers expectations from the first call.
During launch we closely monitor the traffic coming in to LiveShop. The first two weeks after launch we make necessary adjustments to ensure a flying start.
Help and support
We provide the support solution your implementation requires. We take great responsibility in your new customer service and want to ensure you get the help you need, in every step of the way.