Through LiveShop it is easy to make a fast and accurate needs analysis in real time.
The agent can through a couple of quick questions find out the customers needs and present a solution tailor made to the customers situation. We have seen a great increase in the conversion rate in LiveShop compared to call centers and traditional e-commerce.
The definition of Conversion rate when used in electronic commerce, conversion marketing is the act of converting site visitors into paying customers. However, different sites may consider a “conversion” to be some sort of result other than a sale.