Customer benefits from using LiveShop
The power of eye-to-eye and gestures
In LiveShop the agent welcomes the customer in real time with direct eye contact. The power of having this contact as well as the possibility to show graphical content to the customer without loosing focus delivers very easy to understand interactions.
Being able to go through the customers needs and questions in realtime, LiveShop enables personal propositions. This feature strongly increases conversion rates and makes it possible to cross sell in the same customer session. LiveShop thereby also increases the basket value and lowers your return rate.
Great customer experience
LiveShop enables the personal customer meeting online which allows for:
- Fast needs analysis
- Personalized offer
- Expert guidance in real time